How To Boost Email Engagement With Video Creative

How To Boost Email Engagement With Video Creative

There are more avenues for marketing content today than ever before — in-app, social media and SMS, to name a few. Among them, email marketing remains a tried and true strategy. But that doesn’t mean it comes without issues. Over 40% of marketers report email engagement to be their No.

Read More
How Mortgage Lenders Boost Satisfaction With Dynamic Video

How Mortgage Lenders Boost Satisfaction With Dynamic Video

How has the mortgage industry adapted to our increasingly digital world? For one, mortgage companies have upped the ante on their digital transformation efforts across all facets of their businesses. Automation — from collecting payments to customer communications and everything in between — continues to be a top priority for

Read More
Why Gartner Suggests Leveraging Dynamic Customer Engagement

Dynamic Customer Engagement and How To Think Customer-First

The onset of the pandemic brought about unprecedented change — and with that change came customers with questions that needed to be answered, fast. How will my insurance change? Can I defer payments? Consumers turned to customer service centers for help. It was a chance for businesses to shine —

Read More
How To Use Emotional Marketing With Video for Great Results

How To Use Emotional Marketing With Video for Great Results

Our transition to an increasingly online world has made emotional marketing more important than ever. Interactions take place on screen instead of face to face. We text, rather than talk. This makes meaningful connections even harder, especially between brands and consumers. A study conducted by PwC found that 59% of

Read More
How Personalized Infographics Boost Your Content Marketing

How Personalized Infographics Boost Your Content Marketing

Searching for the perfect compliment to your campaign? The answer comes in the form of a cohesive, customized image — a Personalized Infographic. It’s a visual element worth considering if you’re looking to bolster your content marketing. In fact, statistics show Facebook posts including an image receive twice as much

Read More
The Importance of Customer Empathy as Detailed in the 2022 Gartner Report

The Importance of Customer Empathy According to Gartner

Gartner® states that, “Most organizations lack deep customer empathy.” We think it is a bold statement. For years, efforts to boost operational efficiency led to customer engagement technologies that enabled automation at scale. Unfortunately, such innovations came at a price. In focusing on efficiency and automation, countless organizations have failed

Read More
How Personalized Videos Connect Patients to Providers

How Personalized Videos Connect Patients to Providers

The onset of COVID has exposed several cracks in our healthcare system. And if that’s not enough, patient satisfaction in the healthcare space ranks among the lowest when comparing high-income countries. It’s prompted healthcare delivery systems to find new ways to drive engagement. But is something missing?

Read More
Top Video Metrics To Measure Success

Top Video Metrics To Measure Success (With Brand Examples)

A successful video marketing strategy has several working parts — paying attention to the biggest trends, identifying key opportunities to upsell and making the most of your creative, to name a few. But before you can begin any of these steps, you need to know what your strategy is trying

Read More
Conversational Marketing Through Interactive Video

Conversational Marketing Through Interactive Video

Conversations among friends, family and followers are an everyday occurrence in our digital world. Of the apps most downloaded in 2021, reports show that WhatsApp, an instant messaging platform, is the fourth most popular. In second and third place are Instagram and Facebook, also widely used for instant messaging.

Read More