Personalized Video for
Insurance

Personalizing isn’t only about what you say — it’s also about when you say it. Step in with timely, personalized communications when you know the risk of customer churn is highest.

Sending a video before your customer’s policy renewal lets you remind them of all the great benefits they enjoy with their coverage. It also makes sure they don’t forget the renewal deadline, so there are no surprises down the road.

A Personalized Video can turn a point of friction into an opportunity to show transparency and empathy.

For a customer struggling with the claims process, a video that walks them through their next steps — clearly and visually — can be a lifesaver. It lends a human touch to the experience while reducing the burden on your call center.

Start with what you know about your customers to send them the most relevant offers. Then make it engaging with video. A Personalized Video isn’t an “ad.” It’s a story tailored to the individual.

With Living Video functionalities, you can easily add interactivity to further increase conversions. Let viewers click to get more info, sign up for coverage and more, all right from the video.

With Living Video functionalities, you can automatically trigger the sending of personalized quote videos to prospects, based on the information they entered in real time.

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