Customer Acquisition
Dynamic Video Ads on Facebook beat out traditional video ads, delivering a 5X uplift in CTR and a 4X uplift in Brand Recall.
Customer or Product Onboarding
Understanding new financial products and services can be challenging. A warm welcome delivered through Personalized Video eases the onboarding process, shows customers you value them as individuals and sets the tone for a successful relationship. This is especially impactful for complex products such as mortgages and escrow.
Ongoing Communication
Certain key events such as a rate change in an ARM mortgage can cause dissatisfaction and churn if not managed correctly. A Personalized Video is a great way to proactively and transparently communicate these to customers and improve retention.
Cross-sell and Upsell
Leverage what you know about your customer to deliver customized offers of relevant products such as credit cards, pensions, and loans in a fun and engaging way. Using PV makes new products attractive, relevant and easy to understand.
Year in Review & Special Occasions
Personalized Video provides a simple and impactful way to wow your customers. Whether it’s summarizing their activities and benefits for the past year, or a fun way to surprise them on their birthdays or anniversaries with the company, Idomoo Personalized Video delivers happy and engaged customers.