Personalized Video for Banking
Understanding new financial products and services can be challenging, but Personalized Video makes the onboarding process simple and pleasant — especially critical early in the banking customer journey, when churn rates exceed 20%.
Personalization shows you care about your customers as individuals. And video (which consumers overwhelmingly prefer for explaining complex info) is ideal for products like mortgages and escrow. Together, they set the right tone for a strong relationship.
Client Results in Banking
in digital channels adoption