Onboarding
Buying a house marks the single biggest purchase most people will make in their lives, and that can be scary and confusing! Personalized Videos are a great way to turn a stressful moment into a positive and engaging customer experience.
Escrow Analysis
For most people, escrow statements might as well be written in Dothraki – they would be able to make about as much sense of them. Personalized Videos offer a great way to explain these statements and avoid surprises, resulting in happy and engaged customers.
End of Term
A rate change in a variable rate mortgage can be a delicate topic if not handled with care. Proactively explaining upcoming rate changes and providing options using Personalized Video is a proven way to avoid unpleasant surprise and help customers make the best decisions.
Cross-sell and Upsell
A happy and engaged mortgage customer is much more likely to also become a retail customer. Help your customers see the value in contracting additional products or services by explaining them in context.
Customer Acquisition
Personalized quote videos generated in real time are a great way to acquire new customers. Also, Dynamic Video Ads on Facebook beat out all legacy video formats, delivering vast improvements to CTRs and Brand Recall.