Case Study

Zurich Uses Personalized Video To Increase Customer Retention

Zurich Uses Personalized Video To Increase Customer Retention
Brand loyalty is critical for a healthy bottom line, but how do you retain customers in a competitive industry? To build long-lasting connections with customers, you need meaningful engagement. This case study explores how Zurich did exactly that by delivering relevant, personalized renewal information in an engaging video format, creating a more seamless — and human — customer experience.

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