Extend Customer Engagement Every Step of the Customer Life-Cycle

Extend Customer Engagement Every Step of the Customer Life-Cycle

How do you bridge the gap between CRM and successful long-term customer engagement?  Bridging the gap between existing CRM systems and successful long-term customer engagement requires a paradigm shift in the way companies strategically communicate with their customers. What is required is a last-mile delivery mechanism, like personalized video, to

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The Benefits of a Secure Personalized Video Vendor

The Benefits of a Secure Personalized Video Vendor

Idomoo: The Secure Personalized Video Platform In today’s massive data-driven technology and Cloud-based world, protecting business information should be a top priority at the core of a company’s values and business operations. When it comes to a personalized video platform, where video and customized data go hand in hand, then

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Outstanding Customer Experience for Insurance Companies - Part 1

Outstanding Customer Experience for Insurance Companies – Part 1

Threats and Trends Insurance Companies Need To Be Aware Of Competition, attrition and everything in-between Insurers worldwide are faced with mounting challenges threatening to destabilize their world. The boom of big data, continual financial flux and the rapid rise of competition for customers play a detrimental role in defining the

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Idomoo & Entropy Selected by BBVA to Enhance Customer Engagement for Digital Clients

Use of Personalized Videos in Pension Campaign Drove Growth in Contributions ORLANDO, Florida, March 25, 2015 /PRNewswire/ — LOMA Customer Service Conference — Idomoo, the world’s leading developer of Personalized Video platforms, today announced that it partnered with BBVA, a leading Spanish financial services provider, to deliver BBVA’s digital clients with Personalized Videos that

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Outstanding Customer Experience for Insurance Companies – Part 2

Last week, in Outstanding Customer Experience for Insurance Companies – Part 1 we covered some of the customer experience trends and market disruptions in the insurance industry. In this part we reveal the secret sauce for customer success and how to overcome the challenges that keep insurance CMOs awake at night. Acquisition

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Earning Customer Loyalty Starts with Personal Marketing

Earning Customer Loyalty Starts with Personal Marketing

Developing brand loyalty isn’t an option but a must. Customer loyalty has got everyone talking. The recent flood of marketing articles, blog posts, white papers, eBooks and guides has put customer loyalty right in the spotlight, demanding constant attention. Companies need to pull the hat out of the bag and start

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