Personalized Video for Telecommunications

Switching carriers is easier than ever thanks to increasing competition and deregulation. So how do you drive retention? Use data-driven video to create an exceptional, personalized CX proven to cut call volume over 35%.

Client Results in Telco

We’ve worked with the world’s top carriers to cut call center volume and churn while increasing sales and loyalty.
1 %
90-day churn
reduction
1 x
sales
uplift
1 %
call
deflection
+ 1
NPS
points

Client Testimonial

Simply put, Idomoo made a real impact on the way we communicate and engage with our customers in a proactive manner. Personalized Video brings us closer to our customers, raises their satisfaction with our services, and lowers our service overhead.

Client Campaigns

Vodafone
Upsell & Cross-Sell
Optimum
Customer Acquisition
EE
Retention
Vodafone
Sales
Bell
Billing
BT Consumer
Billing
Vodafone
Retention
O2
Customer Acquisition
Telefonica
Onboarding
EE
Branding
Bell
Onboarding

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