Picture a video that speaks directly to you — greets you by name, shows content you care about, perhaps next steps relevant to your situation. That’s video personalization: video content that uses personal data to create a unique viewing experience for every individual, no matter the audience size. We’ve seen
In a world filled with information and content overload, the average consumer is an expert at filtering out irrelevant and uninteresting content. So how can brands capture and keep their customer’s attention? Two words: Personalized Video. As McKinsey & Company reports, 71% of customers expect personalization. And that preference extends
Gartner’s most recent survey of B2B buyers found that 67% prefer a rep-free experience. In plain English, two thirds of the people your sales team is chasing would honestly rather not talk to your sales team. They want to see the product, click around, and decide for themselves. That’s a
More and more, companies are looking to use digital video advertising to reach their target audiences, but with so much competition in the market, it’s tough to stand out. The goal is clearly to make the content more engaging — but how? That’s where interactivity comes in. Interactive Video ads
In today’s business climate, customer loyalty is increasingly elusive. According to research from Inmar Intelligence, almost 65% of consumers have switched brands either “often” or “very often” within the past three months. With that being said, it’s more important than ever to make the most of your current customers —
Let’s face it — running an ecommerce business is difficult. From differentiating yourself from the competition to marketing operations to selling and shipping, there’s a lot to think about. One tool that more and more business owners are employing to set themselves apart and grow their ecommerce operations is AI
For retailers, the store has always been one of the most powerful places to connect with customers. It’s where discovery happens, decisions are made and brands have a rare moment of full attention. But while digital channels have become smarter, faster and deeply personalized, in-store screens have largely remained static,
Generic video ads are fighting a losing battle. When every brand is shouting the same message to the same audience, it’s just noise — like Times Square in your digital feed. And consumers hate it. New research shows that 81% of consumers ignore irrelevant marketing messages. That means if you
Want great looking commercials made in an instant, on brand and inexpensive? Sure, who wouldn’t want that? But even though it sounds too good to be true, AI is turning “dream on” into “dream bigger” for lots of industries, including video advertising. Innovative brands are already experimenting with AI-generated commercials.
A version of this article appeared originally on Customer Experience Magazine. You can read it here. When it comes to customer experience, Gen Z is no longer the next wave of young consumers. They’re making their mark. While they may be the second-youngest generation, they’re already hitting major life milestones.
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