Personalised Video for Telecommunications
Switching carriers is easier than ever thanks to increasing competition and deregulation. So how do you drive retention? Use data-driven video to create an exceptional, personalised CX proven to cut call volume over 35%.
Start the relationship off right with a friendly, transparent customer onboarding.
Use Personalised Video to explain benefits customers can look forward to, upcoming charges, and how to create their online account. Encourage auto-pay signups to make life easier.
It’s a personal, human touch that delights customers, increasing loyalty for the long term.
Client Results in Telco