Personalised GIF Marketing: How To Boost CTR and Conversions

How do you deliver an engaging message in a matter of seconds? Many businesses seem to have found the answer — with GIF marketing. First introduced to users in the early days of the internet, this bite-sized format has rapidly taken hold in the world of marketing among some of the largest enterprises.

Think about fintech, for one. On Venmo, users have the option to send a fun, lighthearted GIF along with their payment. And Google has a stake in animated graphics with its acquisition of Tenor, an online GIF search engine with 300 million monthly users. It’s a digital language users love that has been proven to grow key metrics. And it’s even better with personalisation.

But how do you create a custom GIF for every customer? When should you? We’ll show you the use cases that work best with personalised GIF marketing — and tips for engaging and converting customers with these engaging visuals.

Why Use Personalised GIFs in Your Marketing?

GIFs, at their core, speak to our biological nature. We’re naturally attuned to motion. The “freeze response” makes us stop and pay attention to anything that’s moving.

Because of this, a moving image — like a GIF — is much more effective than a static image in getting your audience’s attention. Are you sending your customers a reminder? Want them to click on a CTA? GIFs are one of your best options.

Using Personalised GIFs as video thumbnails has increased CTR by 5x compared to generic, static thumbnails.

Post on

Post on X

And when you can successfully capture attention, other metrics increase as a result: CTR, conversions, time spent with your content and more. We’ll talk about this in detail below, but it all comes back to engaging your audience.

But if GIFs are already so expressive, why should personalisation be added to the mix?

It goes back to something pretty basic there, too. People like themselves. They want to be greeted by name and given highlights or recommendations just for them.

Essentially, people like personalisation — and it’s had a massive impact on their buying behavior. Over 70% of consumers expect personalisation from companies. And communicating via GIFs is no exception. Combining this playful, animated format with the power of personalisation creates a visually stunning GIF that speaks to your viewer’s interests.

Try Personalised GIFs in your own marketing strategy to more effectively engage your audience. Ready to get started?

When To Use Personalised GIFs for Content Marketing

You can liven up touchpoints throughout the customer lifecycle with eye-catching Personalised GIFs. So where should you add these personalised moments in your customer’s journey? When do they work best to drive engagement and conversions?

Here are some examples of when Personalised GIFs can best supplement your content marketing efforts and increase CTR and conversions.

Animated Video Thumbnails for Email

If you’ve decided to embed a video in an email, try an animated thumbnail instead of a static image to give viewers a preview of what they’re about to watch. It’s more effective in capturing your customer’s attention and encourages them to click to watch.

Part of the reason this is great for email marketing is because the GIF will play right in the email.

Take a look at this Personalised GIF leveraged by an investment company. It replaced their static video thumbnail to increase click-through rate.

Does it work? Yes!

Using Personalised GIFs as video thumbnails has increased CTR by 5x compared to generic, static thumbnails

Personalised GIFs To Boost Social Sharing

Help your customers celebrate their big wins in a way that’s easy to share on social media. This works for anything from recapping their latest fitness goals reached or letting them revisit trips they took over the past year.

Imagine you’re an active gamer. Beyond high scores and ranking among the top of scoreboards, badges are another coveted source of bragging rights.

And by making each one personalised, animated badges become even more shareable. They reflect each gamer’s unique scores, streaks and more, making it irresistible to show off their wins or laugh about their losses with friends and followers.

GIF Explainers

GIFs can clearly explain product or service features and benefits within a few frames. You might show your customers how easy it is to use your tech with a short animated demo. Explain your offerings to future customers with a GIF so they immediately understand what makes your business the best.

Take a look at the GIF below depicting how to set validation rules from the drop-down menu in the Next Generation Video Platform.

The above example isn’t personalised (though it shows a thumbnail for a Personalised Video being created), but it’s easy to add personalisation or even live data to further increase relevance.

By swapping screenshots and lengthy paragraphs for an animated demo, marketers can clearly show prospective customers how easy it is to use their product, driving clicks and conversions.

When explainer GIFs are personalised for your customers, they don’t just explain the details at a glance — they explain it in a way that makes sense for that specific customer.

One example of data-driven content helpful for explaining something important? Remind your customer of a deadline they don’t want to miss.

Celebrations With a Personal Touch

Another great opportunity for personalised GIF marketing? Celebrating a special occasion like it should be — personally. Take the time when special occasions arise to give your customers extra attention, including:

  • Your customer’s birthday
  • A holiday
  • Their customer anniversary
  • A special deal you’re giving them

Including a personalised GIF is a fun bonus that truly wows your audience.

Bonus: Personalised GIFs for Internal Comms

It’s not marketing, but it sure is part of branding.

How you communicate with your employees matters. Visual. Short. Personalised. All the things that make Personalised GIFs effective in marketing personalisation work well with HR messages, too.

Use Personalised GIFs for recruiting, interview reminders, onboarding welcomes and more.

Best Practices for Personalised GIF Marketing

We know Personalised GIF marketing is effective, but there are certain steps you can take to ensure you’re using these GIFs to their full potential. Here are our top tips for successfully leveraging Personalised GIFs in your brand communications.

Your GIF Needs To Work Without Sound

Unlike a video, a GIF won’t include sound. Swap voiceovers with snappy text or descriptive images to make sure your message is clear.


The 2022 video marketing trends you need to know

Keep It Short

GIFs are popular because they satisfy our need for quick pieces of content. A long GIF defeats the purpose.

To keep your GIF short, make sure you don’t include too many frames. It will ensure your GIF results in a smaller image file size, making rendering faster in the future.

Use Smart Personalisation

We know personalisation works. Nearly 80% of consumers say they’re more likely to repurchase when they receive personalised brand communications.

Even when you opt for super-short content, you can still add a personal touch to delight your customers — but make sure you’re doing it right. Think about what customer data you can leverage to add the most value to your message.

Want to add a human touch? Try greeting your viewer by name to spark their interest and make a good first impression. Customise it by crafting an animated message that speaks to their unique needs.

For instance, if your customer has expressed interest in a mortgage, let them know you can help with buying their dream house.

Personalised GIFs not only make for engaging content — they create meaningful messages that resonate with your audience.

Make Sure It Seamlessly Loops

To level up your GIF game, double check that the end of your GIF seamlessly transitions to the beginning to create a smooth flow. A choppy GIF appears less polished, which isn’t what you’re going for.

To see what it looks like in action, take a look at this creative looped video.

Tip: For inspiration, check out #perfectloops on TikTok. The trend has amassed over 27 million views.

Keep It Simple

It’s important to be mindful of file size when creating your GIF.

Anywhere around 60 KB is ideal so it can load properly, just as a static picture would. If your GIF starts to stray beyond basic colours, you’ll start using up your KBs much faster. Just take a look at the numbers.

  • Solid backgrounds take ~40 KB for every second
  • Gradient backgrounds take ~350 KB for every second
  • Complex videos take 0.5 MB for every second

And even though GIFs leverage animation, you don’t have to animate every element. Keep your background simple. Only animate what you really need to.

Did you notice the simple colour scheme? Probably not. The viewer’s eyes are naturally drawn to the animated graphics that engage the viewer.

Pay Attention to the First Frame

Not everyone has the latest email platform. For your customers who use Outlook 2007-2010 or 2013-2016, your GIF won’t be animated. Instead, they’ll see the first frame displayed as an image. So you should make sure the first frame makes sense as a fixed picture.

Tip: Your first frame doesn’t need to be placed at the beginning. Because GIFs loop, your first frame can be placed anywhere. If your middle frame looks best, you should start the animation there.

Deliver Better Business Results With Personalised GIF Marketing

With these best practices in your back pocket, you’re ready to leverage GIF marketing for your own business. Who are you looking to send your Personalised GIF to?

If you have just a few customers on your radar, it’s possible to DIY. But if you want to wow hundreds of thousands or even millions, you need a fast and simple way to add personalised data to your GIF.

We can help. Along with Personalised Video, our platform can render Personalised GIFs and Personalised Infographics at scale. It’s self-serve, if you want to handle your own campaigns, or we can take care of it for you. Personalised GIFs are a great add-on to a Personalised Video campaign, but as you saw in the examples above, they work well as stand-alones, too…

If it’s GIFs you want, all we can say is…

Request a Demo

Explore More Content

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Explore More Content

Subscribe to Our Newsletter

Email * Enter Email

Related Articles

AI and Email Personalisation: The Pen Pal Approach to Email Marketing

AI and Email Personalisation: The Pen Pal Approach to Email Marketing

There was a time when the highlight of someone’s week was a well-crafted, handwritten letter in the mailbox. Today, it’s an anomaly. Your physical mailbox has a stack of junk mail and your email inbox is an infinite well of promotions. When you stumble upon a tailored, meaningful and personalized email — it’s a showstopper. It’s a far cry from the impersonal, mass-produced emails that make customers feel like just another number. People want to feel valued, not targeted. But how can you do that at scale? Look to artificial intelligence (AI) as a clever assistant that speeds up your processes and makes your job easier. Email personalization in marketing uses subscriber data to deliver content that resonates with each reader. Thanks to AI and personalized content, it’s like blending the charm of a handwritten letter with the speed of digital. How Personalized Emails Get Noticed (and How AI Can

Read More
6 Ways Your Brand Can Benefit From Hyper-Personalisation

6 Ways Your Brand Can Benefit From Hyper-Personalisation

From being touted as the “next big thing in business” to the “future of customer experience”, hyper-personalization is quickly becoming a must-know strategy for brands looking to elevate their CX and marketing efforts. But why is it such a big deal? Simply put, customer expectations have risen. Generic marketing messages no longer cut it, with consumers wanting interactions that are relevant, timely and address their specific needs. Hyper-personalization offers brands a way to do exactly that. Leveraging advanced data analytics, automation, artificial intelligence and machine learning, hyper-personalization takes traditional personalization up a notch to deliver individualized experiences to each customer. This strategy helps businesses stand out by delivering the right message at the right time through the right channel. Those who embrace hyper-personalization strategies can expect all kinds of advantages. From boosting customer engagement to strengthening loyalty, here are 6 benefits of hyper-personalization. 1. Enhanced Customer Experience The first and

Read More
What Is Hyper-Personalization and Why Should Marketers Care

What Is Hyper-Personalisation and Why Should Marketers Care?

Did you know that 73% of consumers are willing to share their data with brands if it means a personalized experience? According to our latest State of Video Technology report, more and more people — particularly Gen Z and high earners — are placing high value on personalization. According to them, this is because: It simplifies things and is easier to understand. It makes them feel valued as an individual. It saves them time because the information is relevant. It enables them to discover new things of interest. In short, personalization improves and elevates the customer experience. But don’t think it’s just about slapping a customer’s name onto a generic email. We’re talking about hyper-personalization — the next level of tailored experiences that goes beyond basic data. According to Deloitte, when done right, “hyper-personalization can deliver 8x the return on investment on marketing spend and lift sales by 10% or

Read More

Request a Call

Leave your details below, and we’ll be in touch to show you what Personalised and Interactive Video can do for you.