Personalised Video for Healthcare
Show people exactly what they need to know before a procedure or after they’re discharged, saving time and extra phone calls.
Include important information like reminders for their next visit — missing doctor’s appointments is linked to higher mortality — and test results or actions to take.
Our platform is HIPAA compliant so your patient’s data is always safe.
Healthcare can be confusing, but it doesn’t have to be.
Improve patient outcomes and increase satisfaction with a personalised onboarding and orientation experience. Data-driven video simplifies the orientation process, summing up complex care options, coverage and more at a glance.
And interactive videos make it easy for viewers to click to access their patient portal, download an app or fill out forms.
Whether your customer is working on their overall wellness or trying to hit specific fitness and nutrition goals, Personalised Video helps them get there.
Send them a personalised year in review to keep them motivated. And don’t forget to congratulate them (automated, of course) when they hit key milestones.
Educate prospective customers about the services available to them. Dynamic Video Ads can show thousands of different scenes based on patients’ needs and demographics, from pediatric care to OB-GYN.
Or maybe leverage our next-gen video capabilities to deliver immersive, interactive experiences that enable a new level of engagement with customers’ healthcare — in real time and right from the video player!
Healthcare Client Results
Healthcare providers use dynamic video to demystify healthcare and provide easier access to care. That changes lives — sometimes, it even saves lives.
rating
engagement
reduction
Integrated With Epic
Idomoo’s enterprise-grade Next Generation Video Platform seamlessly integrates with Epic, a leading electronic health record system, to enable seamless and secure access to data for personalized patient communications.Client Testimonial
Certified Secure
Protected Health Information (PHI) remains private and secure.
Related Articles
Safeguarding Patient Data: A Guide To Secure Personalisation in Healthcare
In today’s world, healthcare demands a tailored experience. No longer satisfied with a one-size-fits-all approach, patients want every aspect of their healthcare journey — from communications to services — to be aligned with their specific needs and preferences. In response, healthcare organizations have turned to personalization, an approach that, according to McKinsey, can lead to better experiences, higher quality of care and a reduction in avoidable healthcare costs. Yet as health services and records become increasingly digitized, data security has become a major concern for both patients and providers. Patient data is incredibly personal and sensitive, and ensuring its protection is essential for maintaining safety and trust between patients and providers. Between delivering personalized experiences and safeguarding sensitive data, it’s clear that there’s a delicate balance to strike. How can providers ensure security while delivering tailored experiences to their patients? Let’s dive into the essential healthcare security requirements to consider
Idomoo Revolutionises Personalised Patient Communications With New EHR Integration
When it comes to healthcare-related communication, nothing is as important as clarity. People need to pay attention to and understand their treatment and next steps to take ownership of their care plan. That’s where Personalized and Interactive Video comes in. Data-driven video enhances patient communications with a more effective approach to sharing content. It’s not just easy to understand, though that’s important — people are 3.5x more likely to prefer video for complex topics. It’s also empathetic, a more human way to talk to customers while leveraging the power of digital media to be available on demand, rewatchable and easily accessible. That’s why here at Idomoo, we’re changing how hospitals and other healthcare providers communicate with patients through its Next Generation Video Platform. Now, it’s more personal and easier to understand than ever, thanks to a new integration with Epic, a prominent electronic health record (EHR) system used in 89%
Why Healthcare Providers Must Rethink the Patient Experience
A version of this article appeared on Customer Experience Magazine. You can read it here. Two years into the pandemic, healthcare providers are entering a different era, one that’s earned the nickname “the new normal.” Used to describe the long-term consequences of COVID-19, this new phase has brought about nursing shortages, supply chain issues and — most often overlooked — changes in healthcare consumer needs when it comes to the patient experience. A new study on behalf of CVS Health uncovers what today’s healthcare consumers are looking for. At the top of the list? Over 80% think personalisation is important when it comes to their care plan. Unfortunately, the current patient experience doesn’t reflect this. While providers are working towards a digital-first approach to make the entire experience more convenient, patient engagement is lacking the personal touch needed in the industry. But there’s good news: healthcare providers have the power
How Dynamic Videos Can Alleviate the Nursing Shortage
A shortage of nurses has always been a looming issue for healthcare providers. In the wake of COVID-19, though, what was once a threat is now a crisis.
How Personalised Videos Connect Patients to Providers
The onset of COVID has exposed several cracks in our healthcare system. And if that’s not enough, patient satisfaction in the healthcare space ranks among the lowest when comparing high-income countries. It’s prompted healthcare delivery systems to find new ways to drive engagement. But is something missing?
How Wellness Apps Can Upgrade CX With Personalised Video
In today’s digital world, it’s only a bit of an exaggeration to say that there’s an app for everything. When the pandemic hit and health became a top-of-mind priority, it came as no surprise that most of us — now stuck inside — turned to apps. The number of wellness app users in the U.S. jumped more than 27% last year, with the numbers predicted to stay above 84 million users through 2022 — a 15 million increase compared to 2019. Serving all kinds of users, the solutions cover diverse areas of wellness, from exercise and diet to mental health and overall lifestyle. Convenient and accessible, these apps help millions every day stay on track with their health goals while employing a powerful strategy: data-driven personalization.
Can Personalised Video Create a Better World? We Think So
Taking a quick glance at the news or even in your own community, you are bound to see countless opportunities for positive change. In the nonprofit sector, demand is up. In 2020, 75% of nonprofits reported an increase in need for their programs.