Streamlining Mortgage Forbearance Communications

Streamlining Mortgage Forbearance Communications

Today, over 6% of all mortgages are in forbearance. That’s up from only 0.25% at the beginning of March.12 An astronomical increase such as this has the potential to lead to astronomical problems, such as potentially devastating consequences for borrowers who don’t fully understand their forbearance repayment options.

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#MyThankYouVideo

Why I’m making #MyThankYouVideo

Every day at 7 pm, NYC claps. Every day at 7 pm, the city that never sleeps drops everything to recognize and thank our healthcare workers for the selfless love and compassion they show their patients. They’re doing their jobs, but really – they’re doing so much more than that.

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7 Dos and Don’ts of Video Personalization

7 Dos and Don’ts of Video Personalization

Video personalization is an incredible tool for engaging customers with compelling, easy-to-process, individually relevant information. And many major brands have turned to Personalized Video (PV) communication because it’s possible to develop and launch a PV campaign quickly, without headaches and at scale.  If you’re thinking of implementing video personalization in

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The Leading Cause of Customer Churn, And How to Avoid It

The Leading Cause of Customer Churn, And How to Avoid It

It’s not complicated. The majority of customers churn because they failed to connect with your brand or because an event occurred that caused them to disconnect. 53% of all customer churn is attributed to one of these factors: poor onboarding (23%), weak relationship building (16%) and poor customer service (14%).

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Personalized Video Platform Idomoo Secures $18M in Latest Round

Personalized Video Platform Idomoo Secures $18M in Latest Round

New York, NY, October 1, 2019 – Personalized Video (PV) company Idomoo recently concluded a successful funding round, raising $18 million from investors led by venture capital funds Target Global and Disruptive. “Personalized video is the future of customer engagement,” said Tal Barnoach, General Partner of Disruptive VC. “Idomoo makes

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