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How AI Video Avatars Add a Human Touch
If you’ve spent any time around AI lately, you’ve probably encountered an avatar. Learn how to use these virtual presenters strategically in videos.
Gamification in Retail: The Interactive Trend Driving Loyalty and Sales
Gamification might sound like another one of those marketing catchphrases of the moment, but behind the hype is a legitimate trend that’s driving loyalty and sales. And it’s only growing in popularity. Turning something into a game to encourage the right behavior is nothing new. Chances are if you think
What Drives Customer Engagement? How Psychology Should Influence Your Strategy
Customer engagement is a key driver of business success — and it’s significantly driven by psychological and behavioral aspects of human interaction. That’s why leading companies are increasingly using behavioral psychology principles to design products and services that boost customer satisfaction and build lasting relationships. By understanding the importance of
How To Calculate Retention Rate: A Beginner’s Guide
If you want to evaluate how effective your customer service program is, simply take a look at your customer retention rate. To put it simply, the definition of retention is keeping your customers. More broadly, it includes the actions brands take to reduce customer churn. The retention rate meaning, therefore,
How Music Affects Emotions (and Sales)
“Music expresses that which cannot be said and on which it is impossible to be silent.” That’s a famous quote from Victor Hugo, and he’s got a point there. We all know that music influences our mood because we’ve experienced it for ourselves. We know that when we listen to
Personalized Video Now Essential in the Travel Industry
In the travel industry, traditional marketing strategies are simply becoming less effective. Travelers increasingly seek tailored experiences that resonate with their unique preferences and needs and tell their story in a captivating way. So it’s no surprise a growing number of travel brands are leveraging Personalized Video at scale. Personalized
AI Video in Content Marketing: How It Works Plus Examples
There’s no denying that a video tool is one of the best marketing tools to use right now, but not all video platforms are equal. Some are DIY, some are plug-and-play and some use AI. That’s right, AI video is on the rise, and more and more companies are using
Customer Engagement in Insurance: Challenges and Solutions
Whether it’s digital innovation or a global pandemic, the world is always changing and bringing with it new challenges. For insurance companies, which have already been struggling to keep up with the speed of new innovations, identifying the obstacles ahead will be vital for success. For instance, McKinsey & Company
How a Personalized Video Maker Can Help You Boost ROI
Personalized Video makes tailored interactions with customers fast and easy. It’s a great way to make a meaningful connection with your customers at scale. You can use a Personalized Video maker to create and celebrate memorable moments between your brand and your customers, building a solid foundation for long-lasting customer
Personalized GIF Marketing: How To Boost CTR and Conversions
How do you deliver an engaging message in a matter of seconds? Many businesses seem to have found the answer — with GIF marketing. First introduced to users in the early days of the internet, this bite-sized format has rapidly taken hold in the world of marketing among some of
52 Surprising Statistics About Video Engagement
You’ll be surprised at just how keen people are to watch video, and how effective video can be on engagement, purchase decisions and your bottom line. As these video marketing stats show, it’s not just a content medium — it’s a tool brands can use to connect emotionally, build trust
The 10 Best Video Personalization Platforms and What They Do
From tailored recommendations by retailers to customized playlists by Spotify, personalized experiences are everywhere — and they’re embraced by today’s customers. According to McKinsey, 71% of consumers expect companies to deliver personalized interactions. In other words, personalization now must be an essential part of a brand’s CX and marketing strategy.
Big Data: The Last Mile of Customer Communications
It’s no secret that the amount of data available to us today is growing exponentially. Much has already been written about the rapid growth of big data and the progress being made in artificial intelligence. Analytical research is enabling us to extract even more meaningful insights from this data. However,
Pros and Cons of Hiring a Video Marketing Agency
Have you ever come across a video so captivating that you sent it to a friend or colleague without a moment’s thought? In the world of content creation and marketing, which is always changing, there’s one format that’s held steady through it all: video. In fact, consumer demand for video
The Best Marketing Tools To Use Right Now
Looking for the best marketing tools for your business? Then you’re in the right place! Determining the best way to market your business is challenging. There are hundreds of online marketing tools available, and new trends are constantly emerging. It can be hard to keep up, let alone decide on
What AI Can (And Can’t) Do in Personalized Marketing
Artificial intelligence is fast becoming the cornerstone of personalized marketing, but what piece is it in the puzzle of modern marketing efforts? Quite a big piece, as it turns out. AI has a hand in the creativity, accuracy and timeliness of marketing campaigns in all kinds of industries. From using