Webinar
Harnessing the Power of Personalisation in Insurance
Engagement is challenging in insurance. But it has a direct impact on customer loyalty, so it’s not something you can ignore.
In this webinar created for the Digital Insurance Summit, you’ll learn how to use personalisation effectively throughout the customer lifecycle. Cut through the noise of generic digital communications so you keep your customers happier — and longer.
What We Cover
- The insurance engagement challenge and why it matters for brand loyalty
- How personalisation works differently at each stage of the customer lifecycle
- Scalable ways to increase retention and customer satisfaction for the long run
- How to drive down support call volume with digital self-service that feels human
Watch the Webinar
Watch the Webinar
Meet Your Host
Haley Bestoso
Director, Sales & Account Management, Idomoo Haley works with some of Idomoo's key financial services accounts, helping them incorporate Personalised Video into their customer engagement strategy.