Customer onboarding sets the tone for the entire relationship. A great welcome video makes a new customer feel like a VIP from day one, but traditional production timelines often push these projects to “someday” (read: never) instead of now.
Longboat Mobility wanted a stellar onboarding video to help customers make the most of their services, and they needed it to be personalized and ready to launch quickly.
Enter Lucas AI Video Agent. Our AI can create videos in minutes, and edits are easy. Once the master video is ready, you can then personalize it 1:1 for each customer, even if you have millions of customers. Scale is no issue.
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And neither is speed.
Here’s how Longboat used Lucas to launch 3 months ahead of schedule.
From Brief to Launch in 4 Days
For an enhanced onboarding experience, Longboat Mobility created a short branded video to get customers excited about working with their team and show them how to get the most out of the robust solutions and services available to them.
Thanks to Lucas, the creative took just 4 days on Idomoo’s side, including edits, dramatically speeding the video creation process. As a result, the campaign launched 3 months ahead of schedule, delivering a professional, scalable asset to build excitement and drive conversions.
Take a look below.
Fun fact: This video was finished just a few months before Huuuge Games launched their impressive 4-day campaign. Lucas is a fast worker!
An AI Video That’s Personalized and Interactive
The videos were also personalized for each customer, rendered on our enterprise video platform, which can personalize millions of videos in real time. And they were interactive, with a different dynamic CTA for various customer groups, prompting them to click and learn more.
Always embracing innovation to better serve customers, Longboat Mobility is the first in its industry to leverage personalized AI videos to enhance the customer experience. Initial performance results are strong following the campaign’s first distribution.
“We were impressed by how simple it was to go from idea to final video,” said BJ Higgins, Longboat Mobility’s founder and CEO. “We loved how quick and easy Lucas made it, and we ended up with a polished, professional video that reflects our brand and clearly communicates our value to customers. We’re excited to see how this helps us deepen relationships with new customers.”
“Speed to market is critical in today’s landscape, and Lucas delivers,” said Yotam Ben Ami, Idomoo CMO. “Clients can leverage our AI throughout the video creation process, from script to visuals, launching campaigns faster and more affordably than ever, which fundamentally changes the video ROI equation. Longboat’s campaign is a perfect example of what’s possible when you combine AI video with personalization for a timely, relevant customer message.”
Meet Lucas
Lucas helps brands scale their video output with minimal effort by handling any or all aspects of the creation process, from storyboarding to animation to avatars. All it takes is a simple prompt to get started.
Actually, all it takes is a call.
Reach out, and we’ll show you how Lucas can make your next video campaign a breeze.
