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Credit Unions Gone Digital: How Video Adds a Personal Touch

Credit Unions Gone Digital: How Video Adds a Personal Touch

For decades, credit unions have offered incredible rates, low fees and face-to-face interactions — an exceptional CX many traditional, major banks are unable to offer. And it’s obvious this customer-first approach works. An impressive 90% of surveyed members believe credit unions are a great place to find both financial advice

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Why Gartner Suggests Leveraging Dynamic Customer Engagement

Dynamic Customer Engagement and How To Think Customer-First

The onset of the pandemic brought about unprecedented change — and with that change came customers with questions that needed to be answered, fast. How will my insurance change? Can I defer payments? Consumers turned to customer service centers for help. It was a chance for businesses to shine —

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How Personalized Infographics Boost Your Content Marketing

How Personalized Infographics Boost Your Content Marketing

Searching for the perfect compliment to your campaign? The answer comes in the form of a cohesive, customized image — a Personalized Infographic. It’s a visual element worth considering if you’re looking to bolster your content marketing. In fact, statistics show Facebook posts including an image receive twice as much

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How To Solve

How To Solve Customer Engagement Challenges

It’s common to hear people espousing the importance of customer engagement, but is engagement really that crucial to a business’s success? And how does one go about solving potential (or current) customer engagement challenges? To answer the first question: Yes. Absolutely. 100%. Engagement is massively important. Better engagement means increased

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Where To Share Personalized Video To Maximize Reach

Where To Share Personalized Video To Maximize Reach

From a confectionery brand like Cadbury to gaming giant Ubisoft, countless brands have been leveraging the power of Personalized Video. The combination of personalization and video means your message is perfectly tailored to each individual while maximizing visual engagement.

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