Related posts: personalization

Implementing Hyper-Personalization: 3 Approaches To Know

As personalization becomes a standard rather than a nice-to-have, brands looking to stand out from the crowd are cranking things up with hyper-personalization. This data-driven approach to marketing goes beyond traditional personalization by leveraging automation, artificial intelligence, machine learning and vast amounts of data. The result? Experiences that are tailored

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Why AI Is Content Personalization’s New Best Friend

Why AI Is Content Personalization’s New Best Friend

Gone are the days when businesses could enhance the customer experience with snail mail whose only personalized element was an individual address. Now, with emerging technology like artificial intelligence on the scene, even emails that say “Hey Tania!” with no other uniquely relevant content are yesterday’s innovation. (And let’s not

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Hyper-Personalization in Banking: How To Elevate Your CX

Hyper-Personalization in Banking: How To Elevate Your CX

It’s no secret that today’s customers are driven by experience. A strong customer experience that removes friction before the purchase experience is a significant factor influencing people to make purchasing decisions or pay extra for increased convenience. For example, 51% consumers opt in to subscription services for convenience. The part

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6 Ways Your Brand Can Benefit From Hyper-Personalization

6 Ways Your Brand Can Benefit From Hyper-Personalization

From being touted as the “next big thing in business” to the “future of customer experience”, hyper-personalization is quickly becoming a must-know strategy for brands looking to elevate their CX and marketing efforts. But why is it such a big deal? Simply put, customer expectations have risen. Generic marketing messages

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Hyper-Personalization in Marketing: The Next Frontier Is Here

Hyper-Personalization in Marketing: The Next Frontier Is Here

In a highly saturated market, customer loyalty is not a given. Customers are often incentivized to jump ship or, at the very least, avoid going all in on a brand if competitors distract them. Hyper-personalized marketing prevents this. Nearly three quarters of surveyed consumers (73%) said they want more personalized

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How 7 Brands Use Hyper-Personalization To Engage Customers

7 Hyper-Personalization Examples From Brands Who Got It Right

Your inbox dings. “Happy birthday,” your dentist says. But before you can even react, here’s another alert. Chewy’s got a treat for Bark Ruffalo, your goldendoodle. Another day, another marketing strategy. It’s one more email with your name slapped in the greeting, and it’s fast losing its shine. It’s no

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Safeguarding Patient Data: A Guide To Secure Personalization in Healthcare

In today’s world, healthcare demands a tailored experience. No longer satisfied with a one-size-fits-all approach, patients want every aspect of their healthcare journey — from communications to services — to be aligned with their specific needs and preferences. In response, healthcare organizations have turned to personalization, an approach that, according

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