Case study
NHS Improves Patient Engagement With Personalized Video
Patients with chronic conditions pose a unique set of challenges for healthcare providers. For the NHS, promoting better care outcomes for this group involved taking a more human approach, still in a digital format.
In this case study, you’ll learn how the NHS educated and engaged with at-risk patients using videos just as personal as their health.
What We Cover
- The challenges of chronic care management
- How to empower patients on a personal level
- Strategies for clarifying complicated information
- How to use digital tools to communicate empathy
- Results and examples from multiple NHS campaigns
