Get Results With
AI Personalized Video

Create a unique video for every unique customer with ease. From sales to CX to customer service and more, launch campaigns fast with AI and get results.

What Is AI Personalized Video?

Most videos are generic, taking a one-size-fits-all approach. But Personalized Videos are one of a kind, just like your customers.

They change based on who’s watching, pulling in different scenes and data points so it’s unique for every viewer. Have millions of customers around the world? Scale is no issue.

With our Next Generation Video Platform, you can use our advanced AI, Lucas, to create these videos in a matter of minutes, dramatically cutting production time and costs.

Benefits of AI Personalized Video

Drive Sales

Personalized Video is always relevant. Leverage customer data for targeted cross-selling and upselling. Interactive CTAs further drive conversions.

Grow Loyalty

Welcome customers with an onboarding video that explains their benefits and next steps. Then keep in touch personally, from renewals to anniversaries.

Maximize ROI

Optimize your personalization strategy with video. It captures attention while keeping the personal approach modern customers expect.

Boost Engagement

Put your customers in the story to grab their attention. You can even let them customize their video in real time, perfect for sharing on social media.

AI Personalized Video Results

Personalized Video works at each stage of the customer journey and across industries.
Take a look at some of our clients’ results.

conversion
uplift
1 x
NPS
points
+ 1
call
deflection
1 %
sales
uplift
1 x
higher
engagement
1 x

What Our Clients Say

Idomoo made a real impact on the way we engage with our customers. Personalized video brings us closer to our customers, raises their satisfaction, and lowers our service overhead.
Gerrit Goedkoop
Idomoo's technology has enabled us to empower and engage the Ubisoft gaming community, and their reaction has been amazing.
Marianne Loraud
Idomoo was a total game changer for our demand gen marketing strategy. Their team’s creativity and attention to detail ensured increased engagement and conversion.
Lindsay Cosentino
We were able to create a full Personalized Video campaign in a very short timeframe managed in a single place. Idomoo’s platform perfectly fits into our existing animation and video creation workflow.
Pieter Mylle
Our Personalized Video campaign is considered to be an exceptional example of client comms and is absolutely loved by our customers and executives alike.
Gordon Moffat
This is the first time anywhere in the world that Personalised Video messaging has been used in this way to support the routine delivery of healthcare services. Patient feedback has been immensely positive.
Allen McKay
We needed something visually out-of-the-box and cutting-edge to impress our own team. The Personalized Video delivered. It was an incredibly quick process with a team that really got our needs.
Asaf Yaniv
With Idomoo, we were able to send a highly engaging Personalized Video campaign looking back at our members' accomplishments. The Idomoo team is great to work with, always bringing fresh ideas.
Madison Amburn
We talk about how to customize the experience for donors to keep them engaged but struggled to find a solution until we discovered Personalized Video. It was a pleasure working with Idomoo.
Rachel Boro

The Idomoo Difference

Personalized

Talk with your customers 1:1 like the individuals they are. Personalized Videos greet customers by name and are hyper-tailored to their needs and experiences, boosting brand trust and loyalty.

Drive Action

Next Gen Videos are actionable, driving measurable results that deliver real ROI. Add interactivity so users can click to convert right from the video or even customize it to make it their own.

Simplify With AI

Launch campaigns in days, not months. Let our team handle the details, or use our fully open platform. Plus, our AI can create videos in minutes based on your brand content and guidelines.

Quality at Scale

Create millions of data-driven videos in cinematic quality and 100x real time. Dynamic text, audio, images, video-in-video and more blend seamlessly with each scene for an immersive experience.

Enterprise-Grade Security

Your data is safe. We’re compliant with security standards like ISO 27001, SOC 2 Type 2 and HIPAA, and we pass annual audits conducted by third-party cyber assurance firms with flying colors.

Let’s Talk

See how we help the world’s top brands grow and engage their customer base. Get in touch to learn more.

How AI Personalized Video Works

Video personalization is a lot more than dropping your customer’s name into the first scene — though that can make a big impact on its own. It’s about creating a unique story for each individual. With our platform, this process is automated and scalable so every scene is relevant to the viewer, and Lucas AI Video Creator makes video creation fast and effortless.

Customers don’t get just any video. They get their video.

AI Personalized Video FAQs

Do my customers want Personalized Video?

Yes, although they may not know to ask for it. We conducted a market study asking consumers what they wanted from brands. They expect personalized experiences and say Personalized Video is 4x more likely to make them feel valued than a non-personalized video. The majority are also interested in AI video, so AI Personalized Video is the natural next step. Download the market study to learn more.

How long does it take to launch a Personalized Video campaign?

We’ve launched global campaigns with millions of videos in a matter of days. Our platform’s built-in automation tools speed the process, and you can even take advantage of AI so video creation is simple.

Don’t have lots of CRM data? Don’t worry. Starting small with your customer’s first name already creates a wow effect and can immediately start boosting conversion rates. Try it yourself.

How well does Idomoo Personalized Video scale?

Unlike other video personalization providers that are just meant for low-relevance email marketing or over-generalized explainer videos, Idomoo can scale to tens of millions of Personalized Videos, even when rendered in cinematic quality and real time. We’re the only solution that can do this, thanks to our powerful GPU-based rendering engine.

What are popular use cases for Personalized Video?

Personalized Video is relevant at every step of the customer journey. Here are some of the most common use cases:

 

  • Onboarding: Show customers program benefits, help them set up their online account and start the relationship off the right way — personally.
  • Reducing churn: Reach out when customers are most likely to churn, such as right before a renewal or an unexpected charge or change in services.
  • Customer service: Answer common questions in a video. You can even let customers self-serve by making it interactive.
  • Bill explainers: Show customers what’s covered in their first bill and make complicated concepts like pro rata billing clear. We’ve seen personalized bill explainers slash call volume nearly 75%.
  • Loyalty: Take customer loyalty to the next level with a Personalized Video celebrating your customer’s anniversary, latest rewards and more.
  • Sales: Leverage customer data to show only the most relevant offerings. Personalized Video makes cross-selling and upselling easy and engaging.
  • Customer engagement: From personalized announcements to customer education, data-driven video boosts engagement 10x and more.
  • Year in review: Recap the past year, month or decade, showing customers how you’ve helped them each step of the way. Personalized showreels are also perfect for social sharing.

How does AI enhance Personalized Video?

AI makes creating Personalized Videos faster, easier and more accessible than ever. It removes the heavy lifting — scripting, production, animation — and puts powerful tools into the hands of anyone on your team. You don’t need video skills to go from idea to video. Just start with a prompt.

Lucas, our enterprise AI video creator, is built for this. He generates videos in minutes, complete with voiceover, visuals, music and more. And he’s corporate-friendly, trained on your brand content and following your guidelines, so everything stays accurate and on message. Lucas is also the only AI tool able to personalize videos at scale, connecting to your CRM to instantly generate millions of one-of-a-kind videos.

Can I integrate Personalized Video into my existing marketing tech stack?

Yes. Our Next Generation Video Platform was built for seamless integration with existing tools. Whether you’re working with a CRM, using a marketing cloud or uploading a simple CSV, connecting your data is easy. You can automate campaigns, trigger videos from customer actions, or use live feeds — whatever fits your workflow.

You can also streamline creative production with our plugin for Adobe After Effects, making it easy to turn existing video assets into dynamic Personalized Videos.

Distribution is just as flexible. Share your Personalized Videos anywhere: email, mobile apps, social, SMS, even TV. And with built-in analytics, you can track performance in real time and optimize on the fly.

What kind of results can I expect from a Personalized Video campaign?

Personalized Video delivers powerful results because it speaks directly to the viewer in an engaging, human format that people love. Results naturally vary by campaign, but our clients have seen 9x higher conversions, 3x more sales, 17x ROI and over 10x engagement. Besides generating revenue (everyone’s favorite), Personalized Video can also save organizations money, cutting support call volume by 73% and saving on printing costs for complex messaging like onboarding packets.

How much does a Personalized Video campaign cost?

Campaign costs depend on a number of factors, including the number of videos and what video creative you’re using. Several of our clients use our in-house studio to create fresh creative for their Personalized Video campaigns. Others work with an external agency or even repurpose assets they already have, which minimizes video production costs.

What makes Personalized Video more cost-effective is its ability to scale, so the cost per video is quite low, and to be continually updated so they’re always relevant, meaning you don’t spend a small fortune on a video that quickly becomes outdated.

And of course, using our AI, Lucas, to make the videos drives down costs even further.

Can I reuse existing video assets?

Yes. In our platform, you can add personalization to any video content, even assets you may have already from previous projects. Personalization immediately upgrades old video creative to make it timely and relevant.

Where can these videos be viewed?

Your videos can be viewed everywhere — any channel and every device. Customer videos are sent via email, in app, SMS, MMS and more, and people view them on everything from their smartphone to their smart TV.

Let us show you how it works

Request a Demo

Leave your details below, and we’ll be in touch to show you what Personalized, Interactive and Enterprise AI Video can do for you.

Request a Demo

Leave your details below, and we’ll be in touch to show you what Personalized, Interactive and Enterprise AI Video can do for you.