customer engagement Tag

Everyone knows that the electric utility market is going through a paradigm shift, but how many have really thought about how this should change the way utilities interact with their customers?People typically focus on technology as the key driver for a paradigm shift, however, it...

Bills, Bills, Bills! One Big Headache! It doesn’t matter how appealing your service is, your customers dread it when the bill or statement you deliver pop ups in their inbox/online account every month or quarter. When they’re reminded of how much they're charged for their consumption...

Use of Personalized Videos in Pension Campaign Drove Growth in ContributionsORLANDO, Florida, March 25, 2015 /PRNewswire/ --LOMA Customer Service Conference -- Idomoo, the world's leading developer of Personalized Video platforms, today announced that it partnered with BBVA, a leading Spanish financial services provider, to deliver BBVA's digital clients with...

300% increase in CTR over traditional video advertising and 600% over Display advertising. 200% ROI increase compared to standard store conversion. Today Idomoo announces Idomoo Dynamic Video Ads. The cloud-based video automation features real-time customized videos for the masses. Idomoo Dynamic Video Ads offers brands and sellers a breakthrough video advertising...